Weak steam
The steam output drops or takes longer to recover.
What the technician checks: The steam controls and heating system for the machine.
Commercial

The steam output drops or takes longer to recover.
What the technician checks: The steam controls and heating system for the machine.
Water collects near a group head, steam fitting or the base.
What the technician checks: The leak source, seals and water connections.
The machine will not complete a brew or shows an error.
What the technician checks: The fault code and brewing controls before recommending work.
Send the make, model and a photo. The team will confirm support for that commercial machine before a visit.
Say whether brewing and hot water still work. Include the error message and when the problem began.
Mention any filter or softener connected to the machine. Confirm whether it is included in the agreed work.
Share your preferred time and site access rules. The team will confirm an available appointment.
The cost depends on inspection findings, parts and access. Agree the quoted work before it starts.