The wash cycle stops
The machine pauses or shows an error before finishing.
What the technician checks: The fault code, water supply and cycle controls.
Commercial

The machine pauses or shows an error before finishing.
What the technician checks: The fault code, water supply and cycle controls.
Water remains in the tank after the drain cycle.
What the technician checks: The filter, drain path and pump.
Dishes have residue or a rinse warning appears.
What the technician checks: The wash system and rinse controls fitted to your machine.
Send the make and model so the team can confirm equipment support and access requirements.
Send the model plate, exact error code, affected cycle stage and photos of the installation.
Describe the fitted dosing unit. Ask whether checks of that equipment are included in the quote.
Follow the manufacturer’s instructions and your kitchen’s procedures. Stop using a leaking machine or one showing a safety warning.
Completion depends on the fault, parts and access. The team will explain the expected work after inspection.